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Long-Term Releases

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No Magic Introduces Long-Term Releases
LTR (Long-Term Release) Means Solid & Trusted Enterprise-Focused Software

Here is information you need to know
about No Magic's LTR releases

Q1. What is the LTR release, and why is it named LTR?

LTR releases are made to accommodate the needs of a huge enterprise customer base who have extended MagicDraw’s capabilities with their own custom add-ons using our open extensible API or DSL engine. These long-term releases are extremely reliable, rock-solid, and provide guaranteed support until the next LTR release in approximately three years. Longer-term support (up to five years) for a LTR release will be available for an additional charge.

The LTR releases will be maintained with service packs for three years to fix major bugs encountered. Five Feature Releases (FR) will follow each LTR release each six months apart. Feature Releases provide guaranteed support until the next FR release.

Q2. What is the value of the LTR release to individuals and organizations? Does it cost more?

LTR release users can count on having this specific release supported three years versus the traditional six-month release cycle. The only changes to a LTR release will be service packs correcting bugs. Any bugs identified or reported on a LTR release are expedited.

The LTR releases provide guaranteed long-term support, rock-solid stability and reliability. The price is the same as other releases. LTR releases will be supported for a longer period of time, three years, and require an active Software Assurance contract. With active Software Assurance, users will receive all updates and support.

Now, customers who have invested in custom add-ons to MagicDraw can plan with confidence when those customizations will need to be updated to a set schedule.

Q3. What is the difference between a LTR release and a Feature Release (FR)?

The Feature Release (FR) is typically on a six-month cycle, and is feature-oriented. As new features are implemented each six months, these releases are designed for users seeking the latest feature additions. These features can include introductions of changes to one of the modeling standards, or new productivity enhancements to our product line. The LTR releases are on a three-year cycle, and are designed for enterprises that need to stay with a specific release for various business reasons.

Q4. When will the LTR release be available?

No Magic’s current LTR is 18.0. The 3-year support for this release will end in January, 2018. The next LTR release will be every three years. Service packs for each LTR release will be as needed.

gibraltar trustQ5. How do users update from a LTR release to the next LTR release, if they never upgraded to one of the Feature Releases (FR)?

The LTR release upgrading to any release will follow the same procedures as any other releases. LTR to LTR will automate the migration of your data automatically for most cases, unless major changes are made to the standards. In this case we will try to provide you with as minimal manual intervention as possible.

Q6. What if I decide to change from a LTR release to a Feature Release (FR) after a period of time?

Users can move to a Feature Release (FR) from any LTR release. However, Feature Releases (FR) may have changes to underlying features that require more frequent six-month update cycles. The user must commit to this frequent upgrading cycle and will not be able to move back to a LTR release cycle until the next LTR release. A specific Feature Release (FR) will stop having service packs released for it, when the next Feature Release (FR) is released. Therefore, you will not get bug fixes for old Feature Releases (FR).

Q7. Can some of our licenses be running a LTR release and others running Feature Releases (FR)?

Yes. Data shares between versions may or may not be possible. It will depend on what is different in the releases.

Q8. Will all No Magic software be available in LTR releases, or just MagicDraw?

All No Magic solutions will be available in a LTR release including all MagicDraw versions, Cameo Business Modeler, Cameo Enterprise Architecture, Cameo Systems Modeler, UPDM and SysML plugins, and other solutions based on MagicDraw.

Q9. How can I get more information about LTR releases?

For more details related to LTR releases, please contact your No Magic Account Executive or Customer Support.

For more information or a quote
please contact
sales@nomagic.com
or call +1-214-291-9100.