SAP® is one of the most widely used enterprise resource planning (ERP) solutions today, enabling organizations across various industries to optimize critical business functions such as accounting and financials, human capital management, supplier relationship management, enterprise performance management, and many others.
In fact, there are over 265,000 installations worldwide. SAP is vital to your business and serves as the cornerstone of your IT infrastructure. Over the years you’ve added capability around it, in the form of best-of-breed solutions and SaaS applications. Now you find yourself with a host of applications and data sources that span on-premises and cloud environments. Added to the challenge are integrating with new mobile applications and dealing with integrating BAPI and REST.
You need an SAP integration solution to make them all work together, to reap the rewards of the investments you’ve made.
One of the major challenges facing companies which rely on SAP is integration. Without proper integration between SAP applications and non-SAP applications, companies fail to fully automate and optimize their business processes.
In the rest of this blog, we’ll take a look at the most common SAP integration scenarios and typical application integration challenges.
SAP Integration Use Cases
Although there are numerous potential use cases for SAP application integration, we’ll focus on the three most common scenarios: CRM integration, supplier integration, and integration with thirdparty purchase order systems.
Integration with CRM Applications
This is perhaps the most common SAP integration scenario. Companies often need to synchronize customer data between their ERP and CRM systems, such as SAP and Salesforce.com. For example, when a salesperson brings a new customer on board, it is important to get that information for financials, performance management, and other business functions handled by SAP. This ensures timely data synchronization between systems and increases overall business agility.
Integration with Supplier Systems
Integrating SAP and supplier systems is another common scenario. For instance, when a purchase requisition for a component or raw material is created in SAP, the request needs to be sent to all possible suppliers. These suppliers then respond to the request with quotes, which are routed back to SAP for further processing. To streamline the process, SAP needs to be integrated with these supplier systems.
Integration with Third-Party Purchase Order Systems
Integration between SAP and third-party purchase order systems is also a common use case. In this scenario, integration with third-party purchase order systems enables new purchase orders to be immediately transmitted and available in SAP.